Yes, we have a team of Group Leaders who will accompany the group from the UK. All of our Group Leaders have completed the Hajj pilgrimage numerous times and are able to converse in English, Urdu, Punjabi and Arabic. In addition to this, we have a team based in Saudi Arabia who will be with us every step of the way to help cater to your everyday needs.
You will need to complete a booking form. This can be obtained from us. If you'd like to book your pilgrimage with Sky Fly, please contact us by telephone (+44 1274 733 168) or email (skyfly.uk@outlook.com). Alternatively, you can visit us at Airlines House, 66 Lumb Lane, Bradford, BD8 7QZ.
Non-British passport holders can get a Hajj Visa if they are on a work permit, student Visa, a passport with an indefinite leave to remain in the UK, or are in the UK to live with their spouse. Passports carrying only visit visas will not be granted a Hajj Visa.
A condition of Hajj is that all women must be accompanied by a close male relative (Mahram) – we are unable to accept any bookings from lone females, although over 45’s may travel in groups alone according to new regulation.
The weather is generally quite warm, so take light clothes. However, in the evenings it can get cold, especially in Madinah so it would be a good idea to take a jumper.
One of our strengths as a pilgrimage provider is that we offer extensive guidance throughout your entire journey. Following your booking being made, we will provide you with a recommended reading list. Our people are available to speak to at any point during your pilgrimage. Prior to departure, we will organise a pre-Hajj seminar where we will provide you with valuable information and practical advice. You will have the opportunity to ask any questions and our experienced team will do their best to address these. Food and beverages will be provided at the seminar. Throughout your pilgrimage, we will hold several lectures. Our qualified religious guides will accompany you throughout the entire pilgrimage in order to offer guidance and answer any queries or concerns you may have.
Our itinerary has been set according to the official Saudi Arabia calendar. However, if due to the actual sighting of the moon the day is adjusted, we have no control over this and will have to adjust the programme accordingly. We cannot prepare for this eventuality in advance and will do our utmost to make alternative convenient arrangements.
We do not have a specific deadline for bookings. Our capacity is limited and once we sold the last seat for a particular package, we will not be able to accept any further bookings. Our packages are very popular and sell very quickly – we therefore recommend that you book as soon as possible.
All of our rooms are standard rooms, therefore, we are unable to guarantee a Haram view room. If we are given any Haram view rooms, these are allocated on a random basis to remain as fair as possible.
There are many laundrettes near the Haramayn in Makkah and Madinah that will wash and press your clothes, usually within 24 hours. Ask one of the SkyFly organisers or at the hotel reception.
There are many money exchange facilities dotted around Makkah and Madinah. Ask one of the SkyFly organisers for the whereabouts of the closest one. Five star hotels will normally exchange money but at a lower rate.
We usually have a doctor that accompanies us from the UK who will be available for advice and to prescribe medicine. Most medicines are available over the counter. If you need to go to hospital, you would be entitled to free medical treatment.
We can arrange a container to be delivered to your hotel at Makkah at a small charge. Or, we usually have a ZamZam cargo service for those who may have excess luggage. Details will be given in Makkah at the time.
