Does anyone accompany the group from the UK for Hajj?
Yes, we have a team of Group Leaders who will accompany the group from the UK. All of our Group Leaders have completed the Hajj pilgrimage numerous times and are able to converse in English, Urdu, Punjabi and Arabic. In addition to this, we have a team based in Saudi Arabia who will be with us every step of the way to help cater to your everyday needs.
Do you provide any religious guidance?
One of our strengths as a pilgrimage provider is that we offer extensive guidance throughout your entire journey. Following your booking being made, we will provide you with a recommended reading list. Our people are available to speak to at any point during your pilgrimage. Prior to departure, we will organise a pre-Hajj seminar where we will provide you with valuable information and practical advice. You will have the opportunity to ask any questions and our experienced team will do their best to address these. Food and beverages will be provided at the seminar. Throughout your pilgrimage, we will hold several lectures. Our qualified religious guides will accompany you throughout the entire pilgrimage in order to offer guidance and answer any queries or concerns you may have.
How do I book?
You will need to complete a booking form. This can be obtained from us. If you'd like to book your pilgrimage with Sky Fly, please contact us by telephone (+44 1274 733 168) or email (email@example.com). Alternatively, you can visit us at Airlines House, 66 Lumb Lane, Bradford, BD8 7QZ.
When do I pay?
A non-refundable deposit of £1000 per person is required to secure your place on the Hajj pilgrimage.
I do not have a British passport - will I get a Visa for Hajj?
Non-British passport holders can get a Hajj Visa if they are on a work permit, student Visa, a passport with an indefinite leave to remain in the UK, or are in the UK to live with their spouse. Passports carrying only visit visas will not be granted a Hajj Visa.
Is the selected room occupancy level guaranteed?
Once we have confirmed your booking, the room occupancy level is guaranteed for hotels in Makkah and Madinah depending on which package you choose.
What happens if the date of Hajj changes due to moon sighting?
Our itinerary has been set according to the official Saudi Arabia calendar. However, if due to the actual sighting of the moon the day is adjusted, we have no control over this and will have to adjust the programme accordingly. We cannot prepare for this eventuality in advance and will do our utmost to make alternative convenient arrangements.
What is the last possible date for booking?
We do not have a specific deadline for bookings. Our capacity is limited and once we sold the last seat for a particular package, we will not be able to accept any further bookings. Our packages are very popular and sell very quickly – we therefore recommend that you book as soon as possible.
Where are your tents in Mina?
We use European tents as used by most UK groups, and offer exclusive special facilities such as 24 hour hot and cold drinks with catering facilities.
Can Women travel without a Mahram?
A condition of Hajj is that all women must be accompanied by a close male relative (Mahram) – we are unable to accept any bookings from lone females, although over 45’s may travel in groups alone according to new regulation.
Can I book a room facing Haram-Sharif in Makkah or Madinah?
All of our rooms are standard rooms, therefore, we are unable to guarantee a Haram view room. If we are given any Haram view rooms, these are allocated on a random basis to remain as fair as possible.
Are Hajj drafts included in the package price?
Yes, the Hajj drafts as required by the Saudi government are included.
How do I get my clothes washed?
There are many laundrettes near the Haramayn in Makkah and Madinah that will wash and press your clothes, usually within 24 hours. Ask one of the SkyFly organisers or at the hotel reception.
How much money do I need to take with me?
You should take a few hundreds pound with you. You will have to pay for the sacrifice (around £75) and also extra food/snacks.
How much does a meal cost?
An average meal is about 30 riyals (approx. £6).
What is the exchange rate?
The exchange rate is between 5.0 – 6.0 riyals to the pound. This may change by the time of the pilgrimage.
Should I take traveller’s cheques?
No - you will not have your passport with you to cash them.
Where can I exchange my Pounds to Riyals?
There are many money exchange facilities dotted around Makkah and Madinah. Ask one of the SkyFly organisers for the whereabouts of the closest one. Five star hotels will normally exchange money but at a lower rate.
What if I get ill?
We usually have a doctor that accompanies us from the UK who will be available for advice and to prescribe medicine. Most medicines are available over the counter. If you need to go to hospital, you would be entitled to free medical treatment.
How are the Men and Women accommodated in Mina?
Men and Women stay in separate tents in Mina. The respective tents are adjacent to one another.
Will I be able to contact my significant other whilst in Mina?
Yes, but under no circumstances will Men be allowed to enter the Women's tent.
What interpretation of Islam will be adopted?
Everything will be conducted according to the Qur'an and Sunnah; InshaAllah.
What happens to our luggage/suitcases during the days of Hajj?
All the luggage will be kept at the villa apartment in Rusaifa and will be accessible if required.
What kind of clothing should I take?
The weather is generally quite warm, so take light clothes. However, in the evenings it can get cold, especially in Madinah so it would be a good idea to take a jumper.
How do I arrange to take ZamZam Water back to the UK?
We can arrange a container to be delivered to your hotel at Makkah at a small charge. Or, we usually have a ZamZam cargo service for those who may have excess luggage. Details will be given in Makkah at the time.
How do I arrange my sacrifice?
We can arrange the sacrifice for you, it will cost approximately £95. You will be given the precise information in Makkah.
If your question has not already been answered, simply fill out the form below and one of our people will be in touch with you as soon as possible.